So the history is I was paying like 59.99 for 330MBps which was the high tier last year. Fast forward, and today basically 1Gbps is available for 59.99. Seems dumb to pay the same amount of money for less speed. So I went out and bought a DOCSIS 3.1 Netgear CM1000. Went through RCN and hooked everything up. But I"m still only getting like 330MBps even after multiple reboots, reseating cables, etc
Oddly enough on the cable modem I can only see 16x2 channels getting locked. Which seems inconsistent with typical GIG service as I understand (of course I could be wrong on this front I'm just sort of extrapolating from other threads on the subject)
The RCN speed test shows I'm technically provisioned for 1Gig service but seems like the cable modem is stuck on 16x2.
I even pulled off the wierd filters they put on my coax, but that didn't help either.
Is this more or less a provisioning issue on RCNs side that I have to address? I have a tech coming out but I kinda want to be semi-prepared for what needs to get done.
edit: added screenshots of my connection page showing only 16 channels seem to be connecting
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