Hi,
Wonder if anyone can suggest/help to troubleshoot this one. Recently download is slow as hell. Have a Netgear CM500-100NAS and 250/15 plan. Connected my modem directly to the the very first cable (without splitters and stuff), done power cycle and everything i could. But no result. RCN agents are not very friendly/helpful. Their recommendation is to get new modem or that i dont have recommended 24 channels, but like i'm not even getting 16 working properly, how 24 will help.
http://www.speedtest.net/result/7791238611
Time Priority Description
1970-1-1, 00:00:21 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=...:a0;CMTS-MAC=...;CM-QOS=1.0;CM-VER=3.0;
1970-1-1, 00:00:34 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=...:a0;CMTS-MAC=...;CM-QOS=1.0;CM-VER=3.0;
1970-1-1, 00:00:34 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=...:a0;CMTS-MAC=...;CM-QOS=1.0;CM-VER=3.0;
2018-11-12, 00:29:23 Critical (3) SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:30:15 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:30:16 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:30:23 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:30:30 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:30:31 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:30:49 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:30:50 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=...:a0;CMTS-MAC=...;CM-QOS=1.0;CM-VER=3.0;
2018-11-12, 00:30:50 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=...:a0;CMTS-MAC=...;CM-QOS=1.0;CM-VER=3.0;
2018-11-12, 00:45:38 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:49:48 Critical (3) Resetting the cable modem due to docsDevResetNow
1970-1-1, 00:00:21 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=...:a0;CMTS-MAC=...;CM-QOS=1.0;CM-VER=3.0;
1970-1-1, 00:00:26 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.0;CM-VER=3.0;
1970-1-1, 00:00:42 Notice (6) Honoring MDD; IP provisioning mode = IPv4
1970-1-1, 00:00:44 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.0;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:50:47 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:51:03 Warning (5) Dynamic Range Window violation
2018-11-12, 00:51:05 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
2018-11-12, 00:51:38 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=...:a0;CMTS-MAC=...:ee;CM-QOS=1.1;CM-VER=3.0;
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