Hey all, I've been having some issues with my Astound service recently. From time to time I get intermittent latency spikes (generally around 150-200ms, but sometimes up to 800ms), along with some packet loss. I noticed on the Merlin page that one of the OFDM channels is red, and doesn't seem to match up with the rest of the OFDM channels or downstream channels. I don't know if this is the issue, but it definitely seems like something is out of order. My speeds also drop to 500-600mbps sometimes, and I am on a gigabit tier. Any help or advice is appreciated.
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