I'm in the Boston area (Somerville) and started RCN service yesterday. I have a retail Roamio basic that was working well with Comcast, but after a tech installed a Motorola cable card nearly every TV channel is not authorized (V58). (A few city channels do work.)
In the Conditional Access screen the Auth field reads MP, and the TiVo help indicates this flags an error.
In the Network Setup screen the VCTID and OOB Msgs fields seem okay, and the signal levels on several channels vary from the mid 80s to the mid 90s, also okay.
After a couple of attempts to resolve the problem with phone tech support, there has been no progress. I've repeated pairing the cable card, and I've reseated it and also power-cycled the TiVo.
It seems possible that my problem might be similar to this:
http://www.dslreports.com/forum/r29083658-TiVo-CableCard-RCN-unable-to-pair--authorize-channels
I'd really appreciate any help or advice.
Encoded Mac: 7acaa2720b8bc11584a7fbd1acdee615145ca084
TiVo information
Model: TCD846500
TSN: 846-001-902B-CAC7
MAC 1: 0011D95F7BBE
Mac 2: 0011D955756E
↧