[Equipment] DG3450 slows to a crawl
Hi, Don't know if it's RCN/Astound or the modem they gave me. Wifi starts out Great (350Mbps) then after an hour or so drops to a crawl (~15mbps). I disconnect from the Internet and reconnect - it's OK...
View ArticleDisconnecting internet
I’m getting disconnected from the internet. Ps5 disconnects from internet while trying to play online, streaming movies buffer. I am on the 500 meg tier but my speed is more like the 600+. I have a new...
View ArticleStatic IP On Personal Modems
Just had my static IP go away with no explanation.. Ive had it for over ten years. Called tech support and they say its not even on my account.. and if I want it back they will not let me have one with...
View Articleneed to ask a question
could the solar storms were seeying in space by nasa cause internet to be slow or do weird things? want sure if could thought i ask dew to slowness think it may be related thought i ask thansk ray
View ArticleOFDM Upstream in sub split?
[att=1] I got home from a work trip and noticed I now have OFDMA upstream on my SB8200 I assume this is for upstream congestion relief (and means that old Arris telephone system is finally off of my...
View Article[Connectivity] Forth Outage in Naperville
I type this while my iPhone is providing my access VIA USB. I believe that this is the 4th outage in the last couple of months. am I the only one tired of this. Ps. can I run Astounds IPTV through a...
View Article[APP] MAX Stopped Working tonight
Good evening. Was wondering if anyone else is having issues with the MAX app. Was streaming part of the day and was watching the game tonight and it signed me out. When I try and sign back in and...
View Article[CATV] Large Simple remote for Astound's IPTV?
I switched to Astound's IPTV product a week ago (too many signal strength issues with the Cisco QAM box) I personally find the service to be excellent. Mom has dementia and simple is key. I am looking...
View ArticleHow can I tell if fiber is available at my address?
I typed my address into RCN/Astound's site to check for service, and it offers me several options (300, 600, 1000, 1500 Mbps). But it doesn't specify anywhere whether these are coax or fiber. How can I...
View ArticleStatic IP On Personal Modems
Just had my static IP go away with no explanation.. Ive had it for over ten years. Called tech support and they say its not even on my account.. and if I want it back they will not let me have one with...
View ArticleChicago 30Mbps on 900Mbps service. "PARTIALLY OPERATIONAL"...
Hi, For a day or two now, cannot get above about 30Mbps download. Merlin (http://il.speedtest.astound.com/merlin/) says two channels out of spec, one with SNR 13.5 dBmV. Anyone else? Known issue?...
View Article[Equipment] Arris G34 on Astound
I was just able to get an Arris G34 on sale from Amazon, and I'm curious to see if anyone else is using it. I didn't see this when I bought it, but some web sites are saying it either has a Puma 6 or 7...
View ArticleSpeeds up to 2 Gbps available in some areas
Just got this mailer that shows 2 Gbps available in select areas. Anyone know where? i have located the Texas Rate Card and attached it. Not terrible pricing on fiber services excluding the 5 Gbps plan.
View Article[Speed] Horrendous speeds after moving from 350 - 600
I am more than aggravated. I was getting much better speeds at 350 and the old ARRIS-306A-5G. Never had a problem with it, even though it was about 10 years old. Now, "supposedly" have 600, but...
View Articlemay be problem
name is ray zubb im in desplaines il and rebooted modem and router i own and did a trace and see this starts iut it is this hop 9 ms * * hge0-0-0-10.border2.eqnx.il.rcn.net is thsi a problem or area...
View ArticleAnother bump in the Network Access and Maintenance fee
Up to almost $17 now in most markets as of 6/26/24 Texas specific https://www.astound.com/wp-content/uploads/2024/06/Astound-RateCard-Texas-6.26.24.pdf
View ArticleOFDM Upstream in sub split?
[att=1] I got home from a work trip and noticed I now have OFDMA upstream on my SB8200 I assume this is for upstream congestion relief (and means that old Arris telephone system is finally off of my...
View ArticleInternet down Evansville area ?
In the Evansville IN area. Is internet down? Can’t find any other info about this area.
View ArticleInternet Down In Gorst WA.. Again.
Seems like every time it gets a little over 90 here the node goes down.. specifically the uplink side.
View ArticleMay be problem
Here my screen shot something going on its got to be area whats going on thanks in desplaines il from Merlin test
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