Hi,
I am experiencing infrequent ping spikes every 1-5 minutes and would like any help resolving this issue.
Attached screenshot shows ping spiking to Quad9 DNS servers and the modem at the same time.
Router: Linksys WRT3200ACM
Modem: Arris surfboard SB61090
Troubleshooting attempted:
-Rebooted router
-Rebooted modem
-Replaced modem with second SB6190
-Called RCN, they said they would have to send out a technician and did not see anything on their end.
The modem seems fine, power levels and SNR are good (I think, see attached screenshot).
I'm worried that RCN will come out and say there is no issue on their end and I'll be on the hook for the $79 fee so I want to try everything first.
Encoded mac: 1cd178a268b3e0fc982ad19d9ed4b76d192ade42
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