Why Are My Pro Teams Blacked Out by Astound?
Trying to watch our NBA team on the website via Astound cable and I get blackout restrictions? This never happened with WOW! Fix it.
View ArticleIs this the definition of irony?
Just logged into the Astound web email portal for the first time in over a year.. (I use EMClient normally for email) Several Astound emails sitting in my junk mail box. Including one from my...
View Articleastound iptv remote problem
name is ray i keep loseing the remote conntion to the iptv box to were i need to keep pairing it ever few min or few days whats going on thansk ray?
View ArticleYou should participate in FCC's broadband map challenge process
The FCC rolled out its new, more detailed broadband availability maps recently. You can read more about it here:...
View ArticleAstound BB Unveils Astound TV Plus Streaming App
https://www.nexttv.com/news/astound-broadband-unveils-astound-tv-plus-streaming-app
View ArticleThe Honeymoon is Long Over
We have been a commercial plan internet user for over ten years in Western Washington. (old Wave Broadband market). Started out as a Charter customer when they owned the system circa 2003.. Anyone...
View Article[Connectivity] [DC] Intermittent high ping
Hi, I am experiencing infrequent ping spikes every 1-5 minutes and would like any help resolving this issue. Attached screenshot shows ping spiking to Quad9 DNS servers and the modem at the same time....
View ArticleChicago plant is just... interesting.
So, i'm the first tap attached directly to the node, and part of the first US channel does not even respond in Merlin when being tapped, and the part of the channel changes so it's definately a noise...
View ArticleIptv problem
In desplaines il I came from wowwY and have a iptv box it. It gose out to buffering lots in day and comes back how we fix it ty ray?
View Article1.2/50 requires modem rental?
I inquired about 1.2/50 since they *finally* seem to be offering more than 20Mbps for something in Chicago. My modem shows 1300/50 "max available speed" in merlin, but Astound tells me I have to fully...
View Article[E-Mail] WOWs email migration to Astound
I received a email from Astound that they had migrated my mother's WOW (xxxxx@wideopenwest.com to xxxxx@astound.net) I just started to setup her email and found that it was created as a POP mailbox. I...
View Articleneed some help from all
name is ray what a good docsis 3.1 cable modem i can use on astround that will not, give me the Intel Puma problem like i been reading thanks and use wifi in home also thansk for helping.
View Article[Other] long wait times for phone support
Am I the only one noticing a serious deterioration in RCN/Astound phone technical support availability? In general, even during the early pandemic, you would call and someone would take the call within...
View ArticleIs IPTV possible without not using Astound Device/Apps
Is it possible to map your Astround cable package to a set of IPTV fixed endpoints such the streams can be turned on an off programmically without using an Astound device or Astound client software...
View Article[Connectivity] Chicago Ping Issues/intermittent Since March
I moved to Chicago around a year ago and chose RCN (now Astound!) over Xfinity for humanity's sake, supporting the smaller business. I am now regretting this decision immensely. Speeds Paid for:...
View ArticleLosing speed - channel pwr too high
We are provisioned for 500Mbs but recently our speed fell to 30Mbs. Rebooting the cable modem will briefly return speeds to 500Mbs for a little while, then it falls back to 30. Channel PWR has always...
View ArticleThe modem is operating in Partial mode.
As a follow up to me recent post on losing speed, everything is now showing green, but "The modem is operating in Partial mode." This also happens if I remove attenuators and channel pwr goes red. I'll...
View Article[Need Info] Fiber questions
Astound just put in fiber in my neighborhood. There's been zero outreach from them and I'm not having much luck finding out anything. I'm in Texas so I guess it is Grande country but those forums are...
View ArticlePhone equipment
New Astound charges as of today (formerly $228.39 per month bundled service including Cable TV) $47.00 A LA CARTE DATA 100MB $20.00 A LA CARTE PHONE $10.01 Internet Network Access and Maintenance Fee +...
View Articleso I got a copyright notice :/ what's next? should I change ISPs
I had friends come over :/ apparently they downloaded and left something seeing on torrents I got 2 email over 3 days that should I reply something to them? what can I expect? 3rd time and RCN will ban...
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