Just received the latest RCN Statement dated 03/11/2014, covering the period 03/12 to 04/11. This bill has a new format compared to previous bills.
I have two (2) RCN supplied TiVos, and have had that number for several years. Now, suddenly, I am being billed for three (3) TiVos!
In the Bundled Services section, it includes "...TiVo Converter Rental, ...", as have all the previous bills for quite a while.
In the Digital Cable TV section, the new Statement lists "Tivo Converter Rental, QTY 2". I.E., I am being billed for 3 (Three!) TiVo Premieres!!. Previous statements listed ONE (1) TiVo in the Digital Cable TV section, in addition to the ONE (1) TiVo in the Bundled Services section.
BOTTOM LINE - CHECK YOUR STATEMENTS FOR SIMILAR ERRORS!!!
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