Ridiculous slow speed and out of spec TP and SNR
Second time this happens, last time was a few months ago and it got fixed, but it is back again, only this time it is only the Transmit power and signal to noise ration that are out of spec, web pages...
View Article[Speed] Skokie poor speeds
Hi, the past couple months I've had like a bunch of other users on this forum speed problems. Usually between 7 or 8pm until about 11 or midnight speeds are horrible. 4-5mbs downloads are regular...
View Article[Speed] Internet Speed Upgrade - Evanston, IL
I wanted to know if anyone has had any experience lately upgrading their internet speed. I'm currently at 25Mbps and looking to upgrade to at least 50, if not all the way to 75 or 110 if the price is...
View Article[Speed] Slow Internet speeds - could it be a modem issue? (Chicago)
I'm on a 25/4 plan in Chicago, but the speeds I'm actually getting are far less than that - averaging around 7Mbps/200Kbps. (That's with my router – I have a MacBook Air so I can't connect directly,...
View Article[TiVo] Errors in Latest Billing - Check your bill.
Just received the latest RCN Statement dated 03/11/2014, covering the period 03/12 to 04/11. This bill has a new format compared to previous bills. I have two (2) RCN supplied TiVos, and have had that...
View Article[Connectivity] Why are RCN rates so different from market to market?
Teaser rates from worst to best Chicago (with modem) 25 Mbps Internet $41.99/mo 50 Mbps Internet $51.99/mo 75 Mbps Internet $61.99/mo LEHIGH VALLEY (includes modem) 25 Mbps Internet $39.99/mo 50 Mbps...
View Article[Speed] New Cable Install - Slow Internet Speed Chicago
I recently had cable and internet installed. Up to 25 mbps and am currently only getting about 3.5. I got 2.5 mbps most of the day on Saturday and Sunday. I'm in the lakeview area if that matters. Is...
View Article[TiVo] Tivo Stream with RCN - Princeton, NJ
So I purchased a Tivo Stream thinking that the new update would allow me to do Away From Home Streaming. Reading the Tivo site, this seems to work with the Tivo Premier Quad, which I have....
View Article[Connectivity] Internet outage - Chicago - West Ridge area
It appears that there is an outage or something like that. Getting a busy signal when calling RCN phone line. The live chat on rcn.com is also busy. This appears to be an internet facing issue with RCN...
View Article[Equipment] Complimentary equipment upgrades?
Has anyone had RCN offer complimentary equipment upgrades? I've had 2 Tivo premiere's since RCN offered them in the lehigh valley. I've noticed they dont even offer the premieres and now only offer...
View ArticleStill Out Watertown, MA
9:25 pm Tues May 18th. Phone and internet out since about 8pm. That's why I'm so sorry I allowed getting voip phone. The old system with the phone on a separate circuit would have at least allowed me...
View Article[Connectivity] Totally out in Somerville ma
Can't access the network at all - tried power cycling the modem, modem has all green lights, but cannot connect to the internet.
View Article[Speed] upgraded to 50/10 but still getting 25/4 speed - Chicago
Hello. Last night I upgraded to 50/10 service from 25/4 via the phone with RCN customer service. However, I am still getting 25/4 speeds. I've power cycled my modem several times. Is there anything...
View Article[Equipment] Modem Issue in Chicago
Hello! I've been trying to work with RCN on this one for awhile now. I have been using their supplied modem, and it has been working fine! However, I decided I wanted to use my own. So I picked up the...
View Article[Equipment] Pairing Issue
Ugh, I don't understand why it is so hard to pair a cable card. The first guy didn't even want the Cable Card/ Host ID/ Data numbers. He just kept telling me to unplug my Ceton unit over and over. I...
View Article[CATV] All Markets - Channel & HD Wishlist for 2014
It's back by popular demand... ...and thanks for the reminder uid://1660694 For the sake of housekeeping, and keeping info all in one place - please post here ALL channel & HD requests. [att=1]...
View Article[Phone] ARRIS TM822: Loses Phone Service - Boston, MA
Encoded MAC: e1b784b36e2dad1346e6bdf19c2f6724603a997d I have phone service from RCN via an ARRIS TM822. The E-MTA and backup battery were provided by RCN new "out of the package" during Fall, 2013. On...
View Article[Connectivity] intermittent disconnects today and recent days (Somerville 3/23)
Encoded mac: 054e2d09c87a12ea0f5cbb61c28bb8858c242208 I'm based in Somerville, MA and I've experienced several disconnects today (Sunday 3/23) that occurred at random times. This happened at least 5...
View Article[Speed] Bethlehem Speed issues
I am in Bethlehem. Was checking my speed due to the increased upload speeds. My speed wasn't increased so the RCN tech had me reboot my modem ... speeds great 24 ish down and 4 on the nose up. Then...
View Article[Connectivity] RCN Business - Block of IP Addresses
I have a block of IP Addresses from RCN business that I am trying to utilize with my Cisco ASA firewall as well as directly connected to a few servers for DMZ configuration. The Cisco ASA was the...
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