[Speed] Lehigh Valley - 110 Mbps rollout timeframe?
RCN has been rolling out 110 Mbps in other locations. Does anyone know when the 110 Tier is coming to Lehigh Valley?
View Article[Speed] Inconsistent/Slow Download & Upload Speeds in ASTORIA
On the 50/11 internet plan, but I'm experiencing extremely slow download and upload speeds in Astoria, NY for the last week or so. Even during off-peak hours it's quite bad. Is there some type of...
View Article[Other] Chat is offline
6:30 PM Tried to call RCN - all CSRs are busy. Tried to use chat - got the following message: If you receive this message during our live chat hours all of our agents are busy assisting other...
View Article[Equipment] BYOM SB6141 Firmware Update - RCN Chicago
I'm still confused as to if I am am able to update the firmware for my Motorola SB6141 modem (my own modem, not rented through RCN) on my own or if RCN is able to push the update to my modem? I've read...
View Article[CATV] Broadcast TV Surcharge
3 year rate guarantee? What about Broadcast TV Surcharge or other "charges"? Q. Is this a government tax or fee? A. This surcharge is not imposed by the government . This is separate from cable...
View Article[Connectivity] Internet service down in Astoria NY
Is anyone having internet issues in Astoria, NY? Modem shows DS yellow light , US light yellow, and link light is off.
View Article[Speed] Very Slow speed in Woburn MA on 110 mb
I upgraded my internet package to 110 mbps about a month ago. Max speed I am getting is around 30 mbps, No Router, Direct connection to my PC. :(
View ArticleRCN Questions (Reliability, VPN Port Blocks, Modem/Rout Config)
I live in LIC Queens New York. Thinking about making the switch to RCN from Time Warner Cable. Interested in RCN's 110/15 internet package and have a few questions. Currently have TWC's 30/5 package...
View Article[Need Info] Carriage Dispute/Viacom
In the NYC market. According to keepviacom.com, the viacom channels (mtv and tvland, for example) may not be carried by RCN after tonight. Today was the first day I heard about this. Anyone have any...
View ArticleWish I could stay...Fios is calling
I really love RCN. I've enjoyed their service for about 8 years and I really want to continue using it. Verizon Fios is new in my neighborhood and the service/price that they are offering is just...
View Article[Need Info] So Its Been a Year Since the Mass Encryption
And as such the free HD cable box I received is no longer free. Wow, that year went by so quickly. I guess its time to reevaluate. I'm thinking I should probably trade in my extra HD cable box and just...
View Article[CATV] The Comcast Network (TCN) -2014 Phillies thread
Happy New Year everyone. I just wanted to provide an update from the horse's mouth regarding The Comcast Network (TCN) for the upcoming 2014 Phillies baseball season. This is the text of an email I...
View Article[Speed] any1 in Philly actually getting 110mbps d/l performance?
I noticed in my bill that I am now a 110/15 customer (I guess automatically upgraded from 75/10) but haven't gotten those speeds as of yet. power cycled the modem, router, etc.... I ran RCN's d/l...
View Article[Phone] RCN bundled phone: how is the quality and pricing in Boston?
I currently subscribe to an RCN internet and cable TV package (25Mb/2Mb, Basic + Signature Cable Service), however I still have old-time copper telephone line service because it still works during a...
View Article[Other] new customer pricing vs existing customer -Chicago, ILL
I have been a customer for over 6 years now and was reviewing my last bill. The new customer pricing is much better than what I am paying but when I called in I was told I was on the best pricing...
View Article[Speed] Slow in Lexington, MA
I was at 75mbps download speed and got myself raised to the new 110mbps plan (the RCN rep was extremely nice and helpful!) -- but in fact I am getting around 40-50mbps most of the time, and have yet to...
View Article[Speed] RCN Lehighvalley Pa Download and Up Load
I need help I have RCN with 50mg - Running speed test I am getting 7.13 mbps down and 9.38 mbps up - Help Duz
View Article[CATV] cable tv channels out in Silver Spring
Had the O's/Yankees game on and all channels suddenly dropped around 3:45pm. Tried multiple tvs in house with the same issue. My Internet and phone are ok so it's only an issue with the cable tv....
View Article[TiVo] Transfer Season Passes to New Tivo?
I'm replacing my Tivo Premier with a Quad. Is it possible to transfer my Season Passes or will I need to manually redo them all? Thanks!
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