So I signed up for the RCN "Signature Digital TV & 50 Mbps High-Speed Internet & Phone"
This includes
"Package includes TiVo Whole Home Bundle and 1 Digital Converter Box; PLUS Docsis cable modem rental and Wireless Router."
I have the Tivo whole home bundle and I didn't initially get the extra digital converter box and Wireless router thinking I didn't need it but was told I could pick it up if I ever wanted to at no charge by customer service. Well long story short, I do need it now, I went to local office to pick up and they said they would both cost me extra money. WTH ?? I called customer service and they told me the same thing.
So even though I have the bundled plan listed above on their website, they refuse to honor it, I would suspect its because there is some type of issue with their software. I don't know. Can someone from RCN help ?
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