[Phone] Copper to VoIP shut off?
Good evening. Came home this evening and none of my phones had a dial tone. Tried unplugging and re plugging and nothing. Phones worked last night just fine. Called tech support and they informed me...
View Articlercn speed test site last 10 not updating
I don't know if it's just me but my previous 10 test page does not seem to be updating any more. I don't know if it's a issue with the logging of the speed test or it's just not displaying them. I've...
View ArticleT6
I just saw the commercial for the new Tivo T6 and then I checked it out on RCN's site. Looks like a pretty nice DVR. Does anyone know about the upgrade process through RCN? I currently have a Tivo...
View ArticleSlow speeds in Chicago
Several months ago, a local engineer looked at and corrected the issues that I was having with the internet service. Tonight when I got home, I noticed that webpages were taking quite awhile to load,...
View Article[Connectivity] Multiple drops and spotty customer service - Lehigh Valley
Where to begin. In the past month we have been dealing with daily drops of our digital telephone and internet service, varying from once to multiple times a day, ranging from a few seconds to a few...
View Article[Equipment] Having a T6 Installed plus wireless router?
Good afternoon, Have been dealing with some nice folks at RCN and they were able to do some things as far as my package and equipment is concerned to save me some money...they were also kind enough to...
View ArticleNew Install, Way slower than advertised.
Just got service today with cable and 110mbps Internet. Install guy said that I should expect something closer to 80mbps, which I would be more than happy with. Ran several speed tests throughout the...
View Article[E-Mail] Chicago e-mail not working?
I've been unable to access my email since yesterday--either by Outlook, my Android phone, or webmail. It's acting as though my password is incorrect, but nothing has changed. I eventually found the...
View Article[VOD] SRM-20
For days, I keep getting this error message when trying to watch a particular episode of Web Therapy. I get it on both boxes. What's causing this?
View Article[Speed] D.C. - Upload very slow and halts download
Hello. I have RCN in an apartment building in D.C., and for the last three weeks or so, have been having severe internet issues where the upload speed has become extremely slow if practically...
View Article[Speed] Boston Area: 10x slower speed than plan rate
Hello, I'd really appreciate some help. I just signed up for RCN in the Boston area with the 110 Mbps plan, but the official RCN speed test shows speeds over 10x smaller than that. :( Max Download...
View ArticleNetflix App in TiVo slow to load images
RCN Man, The Netflix App in my tivo has some serious lag loading up the background images.. Either the small square images for each movie, or the larger background picture for the currently selected...
View Article[Speed] Slow Speeds in Nazareth 6-11PM
Lately, since probably the last week to 10 days my internet has slowed to a crawl between 6-11 PM in Nazareth. RCN speedtest pages show a max speed of 1.3 Mbps download and uploads of 86kbps as o fmy...
View ArticleSad to leave...any Red Zone love?
Hey - Sadly, I am moving out of the RCN coverage area so I am forced to cancel my account. Nothing RCN can do can keep me because I just cannot get them in my new home. I have to go to the dreaded..dum...
View Article[Need Info] Best Way To Watch TV In A Room Without A Coax Jack
Our current setup is a TiVo Premiere Q in our living room which also includes a wireless router. My wife and I are getting a 2nd TV for our bedroom (yay!), however there is no coax jacks on that side...
View Article[Speed]10x slower speed than plan rate - bred
I just had the service installed today and ran speedtest.net with the same results as mentioned above: 7.4 Mbps down 1.2 Mbps up I bought the 110Mbps plan and this is the slowest cable internet I've...
View Article[Speed] GA - slower speed than plan rate - Zahl
Having some issues as well with some really crappy speeds and i am also on the highest speed plan. Was fine just a week ago. Have noticed the following in the modem logs, not sure if it has anything to...
View ArticlePhiladelphia, Evening Slow Internet Speed
I have an ongoing issue with RCN internet bandwidth. At approximately 7am my bandwidth averages 50meg. Lately the evening average is 10 to 15meg. I am a service technician for a telecommunications...
View Article[Phone] Boston Analog to digital phone conversion - no warning!
Friday I tried calling home to check in with my wife and the call went straight to VM. I thought this meant the phone was off the hook and later found out that the phone had been out all day. Usually...
View ArticleRCN Not Honoring my Bundled Plan
So I signed up for the RCN "Signature Digital TV & 50 Mbps High-Speed Internet & Phone" This includes "Package includes TiVo Whole Home Bundle and 1 Digital Converter Box; PLUS Docsis cable...
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