Hi all,
I'm hoping someone at RCN can assist me with a pricing issue in the Chicago area. I live in an MDU building with a contract with RCN. Right now I have a Tivo Quad whole home bundle with a preview. I'm paying $24.99/mo for that equipment. I called to try to upgrade to a T6 with mini, and RCN is quoting me $34.04 for the T6 and $9.99 for the mini (I also added a second mini for $5 additional per month). I am set to install tomorrow, but that seems like an absurdly high jump to go from the quad to the T6. The equivalent equipment to what I currently have is a $20/month jump. RCN says that they can't give me the $30/month T6 whole home bundle that's available online because I'm in an MDU with a contract and they also can't give me the unbundled $25/mo for the T6 and $10/mo mini for the same reason. I'm hoping someone can help me explain the difference off the advertised prices online. I'm about to cancel my install and go buy a roamio and two minis. It should pay for itself in 20 months compared to the arm and a leg RCN is currently attempting to charge me for the upgrade.
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