[Equipment] Renting a "3-in-1" router really required for 110mbps service?
I'm moving soon and interested in RCN Boston's $40/m 110mbps service. Anyone know if the 3-in-1 gateway is just strongly recommended, that is if I call them and ask to use my own modem (sb6183) they'll...
View Article[E-Mail] Domain added to RCN blacklist
Our domain is currently being blocked by RCN. The issue began in late July 2015, and is continuing through today (August 6, 2015). I've sent a message to abuse@rcn.net and through their contact form,...
View Article[Connectivity] Intermittent Internet Disconnects
I periodically lose connection to the Internet. The RCN-supplied cable modem log frequently has the following entry ""ethernet link down - not ready to pass packets." Until now, I haven't seen this...
View Article[Connectivity] RCN Chicago Intermittent Connectivity for nearly a month now.
I live in the Gold Coast neighborhood of Chicago in an apartment building and have had horrible connectivity for too long. Wondering if it is isolated or if others are experiencing. Also wondering if...
View Article[E-Mail] More and more spam
It used to be that RCN was very good at filtering out SPAM, but in the last few weeks and months the level of SPAM has grown considerably on two different email accounts. One account is not used very...
View Article[Speed] Is this a reasonable speed for 25/4 Riegelsville, PA
My family is currently paying for a 25/4 connection. Our modem is an Arris TM602G (DOCSIS 2.0). Our pings are great, and there is little to no packet loss. Our downloads are decent; during off-peak...
View ArticleWill there be expansion of service in the center of Boston?
So I live near the center of Boston and am curious if there is a way to convince RCN to deploy to my apartment complex? I used broadbandmap.gov to give me a rough estimate of RCN's deployed areas where...
View Article[VOD] RCN VOD future
"The beauty of on-demand is you have everything. The problem you have is, 'It's too much. How do I get to it?' That becomes the next piece for such a valuable set of rights and good programming. The...
View ArticleUpstream Problem RCN Chicago
About 2 weeks ago, I started having dropouts using my SB6141 White which I could solve by resetting the power on the modem. Soon after that, I could only regain service by unscrewing the coax and...
View Article[Connectivity] Wireless Internet Service
RCN is having a problem answering if I can just get an Internet connection with a modem and router to use my cell phone web browser. They say I need a computer for the installer to make sure everything...
View Article[Speed] Queens, NY - Speeds below advertised
I'm on a 50/10 speed package, wonder if other people have been getting lower speeds? I'm seeing 29-32 average during all times, peak and off peak. It also seems RCN has changed their language that it's...
View ArticleNonstop pauses when I'm streaming anything
Upgraded to 110Mbps a week ago with their Arris modem, been working fine until last 2 days whenever I stream anything, I get few seconds pauses non stop every single minute, all day long. I run...
View Article[TiVo] Can't register Tivo, so can't use apps.
Trying to register my tivo at https://www.tivo.com/tivo-mma/alogin/show.do and failing. I tried this a few months ago, called TiVo and they said to call RCN. Called RCN and they said they had to call...
View Article[Other] Fox Sports Go
I just noticed that Fox Sports Go added support for a ton of new cable providers. Is RCN coming soon too?
View Article[Other] Starz Play App
I'm an RCN customer and have HBO, Cinemax, Showtime and Starz included in my package. I've been able to activate the HBO GO, MAX GO, and Showtime Anytime apps using my RCN account, but I can't activate...
View Article[Equipment] Why is RCN requiring me to rent a modem?
So I was looking at RCN's new bundle of 110mbit internet and basic cable for 49.99. It requires me to use a RCN modem for 10/month with no option of using my own SB6183 modem. I get the message...
View Article[TiVo] tivo / cable card issues
I recently switched to RCN when they were running a special in my apartment building. I own my own cable modem and roamio tivo. The internet is working great, TIVO not so much. I had a tech out who...
View ArticleError V52 on TiVo box?
So I recently decided to go all-out on my RCN account and add a TiVo box along with a cable package (I've always had OTA TV my entire life). The TiVo Roamio I own and it is giving me an Error V52...
View ArticleMDU Pricing
Hi all, I'm hoping someone at RCN can assist me with a pricing issue in the Chicago area. I live in an MDU building with a contract with RCN. Right now I have a Tivo Quad whole home bundle with a...
View Article[Speed] Change from rented modem to BYOM, 25 Mbps speed now 7 Mbps
The subject says it all. We just moved in and got hooked up with the RCN-provided Arris CM620. All good, 25 down / 4.5 up. I bought a Surfboard SB6121 and hooked it up, and speed dropped to 7 down / 1...
View Article