[Speed] Consistently poor upload speed
I've been an RCN customer for years and this has been a longstanding issue, my upload speed is never better than 1.5-2mbps, at times under 1mbps. Right now I'm provisioned at 25/4, I've paid for a...
View ArticleModem tied to single MAC address
Hi. I have RCN cable and recently upgraded my modem. On the old modem, I could replace the router or computer plugged into the modem, and with a reboot, the new computer or router would be connected,...
View ArticleMA Speedtest all over the place in Somerville, MA
Hi - we recently upgraded to the 50Mbps down tier, and I'm seeing all kinds of results from the download test on ma.speedtest.rcn.net. The last 5 tests I've run I've seen 30Mbps, 22Mbps, 10Mbps and...
View Article[TiVo] Can't register Tivo, so can't use apps.
Trying to register my tivo at https://www.tivo.com/tivo-mma/alogin/show.do and failing. I tried this a few months ago, called TiVo and they said to call RCN. Called RCN and they said they had to call...
View Article[CATV] Cablecard won't decrypt channels
I'm using a Ceton InfiniTV PCIE quad tuner in my MCPC and i just moved to a friend's house with RCN and when trying to activate the card I keep getting "subscription required" and can't tune in any...
View Article[CATV] Tivo Tuner signal strength horrible
We recently had (2) new houses built down the street and I've noticed a RCN truck here and there doing some install work on them (past wk or so.) Today I've notice the signal strength with my Tivo on...
View Article[TiVo] tivo / cable card issues
I recently switched to RCN when they were running a special in my apartment building. I own my own cable modem and roamio tivo. The internet is working great, TIVO not so much. I had a tech out who...
View Article[Other] Starz Play App
I'm an RCN customer and have HBO, Cinemax, Showtime and Starz included in my package. I've been able to activate the HBO GO, MAX GO, and Showtime Anytime apps using my RCN account, but I can't activate...
View ArticleModem Required for 110 Mbs Tier?
I have my own Motorola SB6121 model. Is that model compatible with the 110 RCN internet tier? Thanks.
View Article[Speed] Chicago Streeterville: Peak time is 1/4 of normal speed..
I recently moved 3 blocks in streeterville - now have RCN. Initially tried the 50/10 tier that worked great except from 6pm-10pm weekdays and on weekend. The speed would then be about 3 down and 6 up....
View Article[Equipment] sb6141
it seems it can't download the firmware from rcn server and tried call rcn and they say i'm on my own since i bought my own modem? Jul 29 2015 15:24:39 4-Error E106.0 SW upgrade Failed before download...
View ArticleDeclined Payment Fee
Anyone else ever get a declined payment fee from RCN? We are on autopay and were assessed a $25 fee by RCN because our credit card payment was declined. RCN removed the charge, but the reason for the...
View Article[E-Mail] Emails Blocked due to spam
Hi, Every email that is attempted to be sent to an @rcn.com email address from my domain brooklineinteractive.org is being blocked by RCN. I assume that this is a response to a compromised account but...
View Articlezoom 5341j rcn not syncing
Tech installed internet and convinced my zoom 5341j wouldn't work with RCN until 24 hours after I cancelled Comcast service. I plugged in my 5341 and DS locks but US doesn't.
View Article330Mb internet, disabling the router in the Arris 3 in one.
Hi, anyone know how to configure the Arris DG2470 to only be a modem? I just got the 330Mb internet package in NYC and wanted to be able to use my Asus RT-AC66U router for wireless connection instead...
View Article[CATV] Regional on the 8's (Weather Channel)
For nearly a week now, The Weather Channel has only been displaying the regional information and forcecasts instead of local information on the 8's. As I recall this happens when something in the RCN...
View ArticleSloooow but worse right now
I switched from Comcast to RCN on Friday (purely to save money). I have had RCN in the past and I never really sustained my max download rate which is fine as long as its been pretty close. I signed up...
View Article[TiVo] 1 TIVO will not connect to VOD app, Netflix App or Youtube app
Tried forcing a network connection - went through and completed, hard-booted, still getting App is unavailable (V301) on TIVO # 746-0001-9080-2C21 . Hoping RCNMAN or someone from RCN can direct me. I...
View Article[Speed] Chicago super slow download speeds
Hello, anyone else happen to be experiencing very slow download speeds? I currently have the 110/15 plan with RCN in the chicago land area and I'm getting under 10Mbp/s at this point with RCN's...
View Article[Connectivity] DNS error, trouble locating source of problem
We are having severe trouble locating the source of problems with my internet connectivity issues. I started receiving DNS errors when attempting to open websites. I have had three visits from...
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