For the last 3 days, and intermittently prior to that, our internet has been nearly unusable from at least 4-8PM. Pings to google.com timeout more than 40% of the time and sites load maybe 1 in 20 times. I've included a speedtest screenshot from today. The third value was cropped out but is in range. This is the fourth time I've tried to submit this thread because of this problem, so you can understand this is incredibly frustrating. Please help.
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