I am a Chicago resident and receive "50 Mbps High-Speed Internet" from RCN. For more than a year I have been paying $64.99 per month. Yesterday (May 1st) I looked at my billing statement and noticed that the price jumped to $93.00 per month (a 30% increase).
I think it is important to mention that I was emailed my billing statement on April 10th which is listed as the "Statement Date" (I don't receive paper bills because RCN recommended that I go green to protect the environment). According to my billing statement the billing cycle started on April 6th and the payment is due May 4th.
I immediately called RCN and was told that the increase is real. According to the RCN representative, RCN is allowed to raise anybody's rate at any time even for a billing cycle that has already started.
I am set up for e-billing so I assume that on May 4th RCN will charge $93 to my credit card.
Has anybody else experienced a similar problem?
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