[Phone] RCN & Simultaneous Ringing
Is it possible RCN could offer Simultaneous Ringing for phone service? I get so many telemarketing calls even though I'm on the National DO-NOT-CALL registry database, at least with Simultaneous...
View Article[Connectivity] RCN Boston - down
Never mind, my access 'magically' came back up 5 minutes after complaining here. Tim
View Article[CATV] Regional stations
Does RCN Lehigh Valley have both New York and Philly feeds of the regional stations?
View Article[VOD] On Demand out all weekend - NYC UWS
Got this message all weekend; We're sorry. We can not process your order at this time. Please try again momentarily. (SRM-29) Called Saturday night and was told "they have to pass it along to the local...
View Article[Connectivity] 2 months in, still intermittent connection
Here's the short story of my long saga. In late May 2014, my modem would frequently lose its cable connection for a minute or two and pop back up. If it took longer than that, I would power cycle it...
View Article[Speed] Netflix Stuck at 720HD - 50Mbps connection
This has never been a problem before, regardless of time of day, I always got 1080p. I have not achieved 1080p in the past week. My settings within netflix are for highest quality streaming. Any ideas?
View ArticleQuestion about RCN approved routers
does RCN client router receive real IP address? is RCN client router UPnP enabled? does local RCN DNS resolve names to internal addresses (on the router, could be router model specific)?
View Article[Speed] Lehigh Valley - 110 Mbps rollout timeframe?
RCN has been rolling out 110 Mbps in other locations. Does anyone know when the 110 Tier is coming to Lehigh Valley?
View Article[Other] ESPN3
ESPN website (http://espn.go.com/watchespn/index) does now allow to sign in with RCN credentials. After selecting RCN from the list of participating ISPs, the continue button stays disabled in all...
View Article[CATV] Showtime Anytime access available starting 7/18!
I Just saw on Twitter that we will gain access to Showtime Anytime tomorrow morning: https://twitter.com/RCNconnects/status/489937666926841858 I also noticed recently that we now have access to the Big...
View Article[Other] Kudos on Support
I've been working on an ongoing issue w/RCN for a client. While none of us are happy we can't nail down the problem, I want to say something positive. It's really nice to have people answering the...
View Article[Phone] Copper to VoIP shut off?
Good evening. Came home this evening and none of my phones had a dial tone. Tried unplugging and re plugging and nothing. Phones worked last night just fine. Called tech support and they informed me...
View ArticleChgo/Lakeview: no guide for weeks w/Tivo?+install new modem?
Got 2 things I need help with -- for the past few (3 at least) weeks, the cable guide has not been available. Is this a customer specific issue or area issue? Have tried rebooting things but hasn't...
View Article[CATV] g4 going away august 16th
IMPORTANT CHANNEL CHANGES Dear RCN Customers, Effective August 16, 2014, the following channel changes will take effect on your RCN channel line-up. Mun2 (Ch. 174) will move from Signature to Premiere...
View Article[Other] My RCN/authentication page down on RCN Web site
Is anyone else having problems logging into the My RCN site? At first, I was getting a Page Not Found error, and now it's not recognizing my username/password.
View ArticleIssues with cable only internet going down.
Hi All So we have had RCN for around 3 weeks and the internet has been very inconsistent. Details here: Location: Streeterville, Chicago Speedtest: see attachment, this varies from 5mb to 50mb...
View Article[CATV] Will RCN carry the SEC Network?
Just curious, since we've had the Big Ten Network for years, and until Maryland joined the Big Ten this year, we weren't even in the conference territory. Also, with the recent addition of WatchESPN...
View Article[Connectivity] Moving to a new house
Hi everybody! I'm an international student and I'm going to live to Boston in September. The actual tenants of the home I will live in used to have RCN with internet and TV. Since they do not live in...
View Article[Other] Support for FoxNow and other viewing options.
I'm curious why RCN isn't a listed provider for FOX-TV's new FoxNow website/app viewing system. Without it trying to catch up on some shows is nearly impossible (X-factor allows you to watch without...
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