[Phone] Phone randomly cuts out to dial tone on both lines
Recently in the last week or so I have been talking on the phone and it will suddenly click and then I hear the dial tone. The other person is disconnected. I have called RCN twice and they have reset...
View Article[CATV] FCC's new proposal
What exactly FCC's new proposal mean? I own Samsung GX-SM530CF cable box. RCN charges me a very small fee for the card. Do I need to buy a new cable box?
View Article[Phone] RCN wifi app to answer phone possibility
Will RCN ever have a wifi app that will allow you to answer phone from anyplace you have wifi? Vonage and some business systems are advertising such a service.
View Article[Connectivity] Frequent Packet Loss
For the last several months, I have been experiencing intermittent packet loss and loss of connectivity. A tech replaced my modem and a splitter, but I still experience the same issues. Tech support...
View ArticleRate hike
My family just received their December RCN bill and on the first page, it mentioned that we would get a new year's present of a $25 rate increase. We are in the Lehigh Valley. We get an internet,...
View ArticleNew Arris TM-822 won't phone configure
Recently, in course of upgrading to HD TV service, unbeknownst to me, I was switched over from Copper phone service (POTS) to VoIP. I had no idea as my spouse was at home. I never would have known...
View Article[CATV] TV service interruptions
Noticed TV service interruptions on some channels. RCN sent me a message: "Between February 29 and March 8, you may notice a very brief interruption in TV service due to Sun Outages."
View Article[TiVo] HBO Go app now available on RCN TiVos
RCN issued a press release on this last week, but it seems to have gotten very little publicity, so I thought I'd mention it. On my Premiere Q, the app works about as well as you'd expect it to work on...
View Article[Connectivity] RCN Internet high latency and lag spike
I live in an apartment complex in Queens NYC, I have been getting very high latency and ping spikes in the past few weeks. This happens during the day or night, seems very random, sometimes I'm the...
View Article[Speed] Slow Speeds in Lehigh Valley
I live in Lehigh Valley and have the 110/15 plan. In the afternoon, I have been getting 20-30Mb/s down and 12-20Mb/s up. Is anyone else having issues with their download speed? I have called RCN...
View ArticleBring Your Own Modem for 155MBPS Plan?
We are getting ready to move out of our condo that has had a bulk deal with RCN into a new house that is hopefully serviced by RCN (their website doesn't recognize the address, but I haven't called...
View ArticleAdvice on Moving
We are getting ready to move out of our condo that has a bulk arrangement with RCN, which is covered via my monthly condo assessments. I have my own RCN account where I pay for my various upgrades....
View ArticleHow's service on far north side of Chicago?
I'm seriously considering a switch to RCN (from Comcast). I'm on the far north side of Chicago (bordering on Lincolnwood and Skokie). How is the service & speed there? Do you get close to...
View ArticleRCN - Are there any BYOMs for phone servce?
I have phone and internet. Are there any approved BYOM that will work with phone? Trying to figure out how I can get rid of the monthly rental fee. RCN claims that the only way I can get rid of the...
View ArticleCancelling service & 10 day minimum notice?
My first year with RCN is coming to an end and it looks like they wouldn't give up hiking the price. As a result I decided to cancel my service (I only have internet). To my surprise they kept saying...
View ArticleTivo T6 is loud
I just upgraded my Tivo from a t4 to a t6. The t6 is loud compared to the t4. Anyone else notice this? Also, I've seen sites that sell refurbished Tivo Mini's. If purchased, can these just be added to...
View Article"IPv4 Declared Historic"
A new draft is moving through the sunset4 working group at IETF (the Internet Engineering Task Force, the people who write the protocols that run the internet). This draft declares IPv4 historic and in...
View Article[Connectivity] AppleTV hard reboot
Hello - I was wondering if anyone had experienced your AppleTV (3rd gen) randomly rebooting? We've seen it a handful of times per week using Netflix - I thought it was a Netflix problem & talked to...
View Article[Speed] New speeds upgrades
Hey guys, I noticed rcn has been bumping up speeds and was wondering if they would be automatically applied to current customers or if it's something we need to call for? For example Boston 110 is now...
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