[Connectivity] RCN Probs/Outage in Chicago
I've been having constant up/down service (1g) on RCN cable internet on the north side of Chicago. This last time it started at about 2pm Friday, it's ongoing now. They say it's an "areawide outage"...
View Article[CATV] Digital Noise and what can be done about it?
The issue I'm having is digital noise on TNT. i noticed this last year during Snowpiercer S1 (to the point I just bought the season from another provider) and The Alienist S2. Now watching Snowpiercer...
View ArticleNew 1 Gb Service Question
Hello, I recently upgraded to RCN 1Gb service in the Lehigh Valley and purchased the newer Arris S33 modem. They provisioned it and when I connect my fairly new Windows 10 laptop directly via ethernet...
View Article[Connectivity] Extremely unstable service
I have no idea where to begin. For the past 3 months I have not had consistent internet. Ive had about 4 techs come out and NONE of them were able to fix my problem. I had a tech come out today and he...
View Article[CATV] RCN Won't Let Me Call-back Tech People
Last Thursday night, I experienced a short power outage that apparently knocked out my kitchen TV that uses my cablecard. (It didn't affect my TV connected to the Tivo.) It appears that the cablecard...
View Article[Connectivity] Complete drops, slowdowns, massive SNR changes CM8200A Chicago?
Hello, I've been having an odd problem since install and have purchased a CM8200A to try and solve it (replacing an older docsis 3.0 Arris modem that I never had any problems with prior to switching to...
View Article[Connectivity] NYC - Connection issues...The modem is operating in Partial mode
All, Had some signal issues a little more than a year ago. Local tech came onsite....nothing wrong....L2 called me a few days later, and remotely he fixed the issues. Now, I'm getting an error message...
View ArticleUpload speeds?
RCN has pretty much erased them from their site and 20Mbps isn't enough anymore. Thinking of jumping ship to SECTV just to double my upload.
View Article[TiVo] Connecting second TV without ethernet/MoCA
My friends have RCN cable service in Chicago area. They are not very tech savvy so they asked me to help them out. I personally don't have much experience with RCN or cable in general, so I hope you...
View ArticleOlympics 4k??
Not sure if I asked here but can any one confirm if RCN will have the Olympics in 4K? if so what are the channel numbers... Thanks https://www.nbcolympics.com/4k
View Article[CATV] Olympic Channel no HD?
NBC's Olympic Channel appears to be available in SD on channel 114, but I don't see an HD version of this. Is that correct? (And the SD version has the wrong aspect ratio to boot.) (Asking the voice...
View Article[Equipment] UWS Manhattan....RCN performed network upgrade today...info?
Received an email, and lost my service for a little while this morning....RCN was performing some local network upgrade.....anyone have any info on what they added/upgraded today?
View Article[Connectivity] Lehigh Valley - Intermittent drops
Since the maintenance on Thursday, 8/19, I've been having intermittent but frequent dropouts where my modem reloads itself, causing a drop for typically 1-3 minutes. At the same time, I see pixilation...
View Article[Connectivity] Repeated All Service Outages DC Suburbs
Sorry to have to write this, but for the 5th time in the last 4 weeks, we have had an all-service outage. They last anywhere from 45 minutes to several hours. This is a neighborhood issue. A technician...
View Article[Connectivity] (Lehigh) fountain hill area
Had perfect internet for 7 months.. now in the last 2 weeks, it is trash.. keeps cutting out periodically.. making video streaming impossible
View ArticleHorrible back office management and customer service
I returned the RCN provided Arris Modem/Router combo during the pandemic after buying my own modem & router in the end of 2019. It shows on my bill the that I owned the modem for the last 2 years....
View Article[Connectivity] Manhattan/UWS Outage going on 12+ hours now...
Not sure how large of an outage this is...but Zip code 10025 lost connectivity before midnight......last night the automated phone system advised service would be restored by 2 am. It's now almost 10...
View ArticleWhere in Chicago is fiber available?
I’m entering my address but it doesn’t say any of the plans is FTTH. Does that mean fiber isn’t available or do they just not note fiber service as such?
View Article[Connectivity] [CHICAGO] Edgewater/60660 - Intermittent Connectivity Issues
Greetings all! Over the last 4 weeks or so I've been noticing sever connectivity issues, mostly during the evening hours (9pm+). It's extremely noticeable when I'm playing games with my friends and my...
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