Signal levels??
My in laws have a surfboard 6141 in the Lehigh valley system (Bethlehem) and no internet for a few days. It’s been trying to connect and failing at the last light which causes it to keep restarting the...
View ArticleRCN Takeover of WOW! in Chicago
Just received the letter regarding RCN's purchase of WOW! I've been on the WOW! forum for years. I guess I migrate here. "What’s Next and What to Expect. No action on your part is required at this time...
View ArticleOlympics 4k??
Not sure if I asked here but can any one confirm if RCN will have the Olympics in 4K? if so what are the channel numbers... Thanks https://www.nbcolympics.com/4k
View ArticleFinally cutting the core
Set up an installation for a tv antenna today. My world has come full circle. When I was a kid we couldn’t get cable tv. And only had an antenna. I couldn’t wait to get cable tv. Now I’m going back to...
View ArticleWashed-out picture with RCN TiVo IPTV box
Hello everyone, We have RCN service in DC and a few days ago switched to RCN's "Pyxis" TiVo IPTV boxes from standard cable boxes. I noticed that the picture is very washed out. Areas that are supposed...
View Article[Connectivity] Dropping in and out of Docsis 3.1 - gig service - Chicago
So I've been having intermittent problems with my internet for about 2 years now. I BYOM and have a basically brand new Netgear c7800 that I bought when I moved apartments and switched to RCN from...
View Article[Connectivity] Modem Firmware Update
Because of some slower speed issues, I rebooted my modem this evening. The first two new entries in the modem event log after reboot were this: 12/22/2021 02:15 69010500 4 "SW upgrade Failed before...
View Article[Connectivity] [Transmit Power] 60640 problems.
I've had RCN since I moved to Andersonville back in 2018. I didn't have problems with it when I lived in Lincoln Park. Since late 2020/early 2021 I've had techs out to my rented condo roughly ten...
View ArticleWashed-out picture with RCN TiVo IPTV box
Hello everyone, We have RCN service in DC and a few days ago switched to RCN's "Pyxis" TiVo IPTV boxes from standard cable boxes. I noticed that the picture is very washed out. Areas that are supposed...
View ArticleNew ownership
Like most of you here in the LV, I got this e-mail... Anyone know anything more about this? We want you to be among the first to know some exciting news! RCN is becoming Astound Broadband powered by...
View ArticleHorrible back office management and customer service
I returned the RCN provided Arris Modem/Router combo during the pandemic after buying my own modem & router in the end of 2019. It shows on my bill the that I owned the modem for the last 2 years....
View Article(Lehigh Valley) RCN speeds AWFUL even with new modwm
Have 1 gig service through RCN for the last 5 years have been using my own modem Netgear CM-1000. Everything has been fine for the most part. However lately I have only been getting speeds of about 30...
View ArticleUpgrade internet
I’m paying 63 dollars a month for slower internet than the slowest one offered now.. can I please upgrade to 300 mbps for $26 thats offered to new customers
View Article[Connectivity] Complete drops, constant slowdowns, Arris S33, Chicago
Hello, The first week of January I upgraded to gig speed internet. I purchased a new, not refurbished, Arris S33 modem for this service. Since switching to the gig speed plan, I have had nothing but...
View ArticleWashed-out picture with RCN TiVo IPTV box
Hello everyone, We have RCN service in DC and a few days ago switched to RCN's "Pyxis" TiVo IPTV boxes from standard cable boxes. I noticed that the picture is very washed out. Areas that are supposed...
View Article[Connectivity] Modem Firmware Update
Because of some slower speed issues, I rebooted my modem this evening. The first two new entries in the modem event log after reboot were this: 12/22/2021 02:15 69010500 4 "SW upgrade Failed before...
View Article[Connectivity] Internet Drops Multiple Times Per Day Throughout the Week
Hello all, Just found this website in my search for an answer for an issue I've been having with my RCN service for the past month or so. I'm at that point where I'm seeing no other option other than...
View ArticleLehigh Valley internet drops
Northeast Bethlehem area, internet drops almost every 10 minutes the last few days since the high winds. Router and modem lights indicate connection, anyone else having problems? Rebooted both.
View ArticleGarbage below the line ISP fees still there?
I've got a friend mulling Comcast's 50/10 for $19 or RCN for 110Mbps for "technically" the same price. They are only home half the month and it's one person - so 50Mbps will be plenty.. with no worry...
View Articlewebmail and moving?
Hi guys. My in laws have RCN in Lehigh Valley. They've been using the dang webmail for decades & won't switch to gmail no matter how hard i try to convince them. They Finally listened & are...
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