RCN/Astound in West Pittston PA?
A truck labeled "Astound Contractor" was driving down the street in front of our house in West Pittston PA this morning hanging fiber from the poles. All the driver of the truck would do is confirm...
View Article[Speed] Told Modem is in Partial Mode
Good afternoon...I finally took the plunge and upgraded my service from the old 110 to the gig speed and for awhile things went ok (when they installed the modem and splitter I got gig speeds) but...
View ArticleRCN Takeover of WOW! in Chicago
Just received the letter regarding RCN's purchase of WOW! I've been on the WOW! forum for years. I guess I migrate here. "What’s Next and What to Expect. No action on your part is required at this time...
View Article[Equipment] Astound\RCN User Tested Modems 2022 - Survey
Astound\RCN does not specifically cite any make\model of modem as approved, but rather make some blanket statements here: https://www.astound.com/support/internet/bring-your-own-modem/. The Motorola...
View ArticleAstound - Internet packet drop on OFDM channel
Hello, I have been having internet packet drop issue for last 7 days. Multiple tech showed up. But couldn't identity the source of the issue. Posting merlin info in case some one knows what to look...
View ArticleRCN fiber internet out Chicago/Wicker Park (60622)
Anybody have their service knocked out this evening? I'm thinking it was the alley/dumpster fire in the neighborhood but who knows. Haven't had service since around 6pm this evening. It was working all...
View Article[Connectivity] Modem Firmware Update
Because of some slower speed issues, I rebooted my modem this evening. The first two new entries in the modem event log after reboot were this: 12/22/2021 02:15 69010500 4 "SW upgrade Failed before...
View ArticleEmail access denied
Is anyone having trouble with email access? All of a sudden my username and/or password isn't recognized. First it asks me for my email address, then it asks me for my username. Wasn't like this last...
View ArticleNew Customer via WOW! Need My Astound Acct Number.
I can't access any CATV streaming services without my Astound log in info which I don't have. Also have no idea on how to pay my bill. Yes I have received emails but Astound said they would provide...
View ArticleIs ABC LIve Streaming Not Included with Cable?
Signed in to my new Astound acct only to see I can't watch ABC Live. I can see other channels, but it specifically tells me I don't have access to ABC or Nat Geo Wild streaming which seems dumb. Anyone...
View Article?HDMI connection not permitted driving me crazy!
I’m a new astounds customer switched over from WOW! We had the wow tv+ boxes and both worked fine, Astound sent us two of their boxes to replace the wow ones.. they are Pyxis estream 4k iptv boxes with...
View ArticleSo, they do overprovision Gig... But man this upload.
I'm trying it for a few days with an SB8200 in LAG mode to see if the new node/overhead line fully fixed the issues around here.. It's great they seemed to have fixed my issues, but this upload needs...
View ArticleWashed-out picture with RCN TiVo IPTV box
Hello everyone, We have RCN service in DC and a few days ago switched to RCN's "Pyxis" TiVo IPTV boxes from standard cable boxes. I noticed that the picture is very washed out. Areas that are supposed...
View ArticleNot a good first impression
I'm one of the WOW acquired customers in Streamwood, IL. In last two days I noticed decreased upload speed and today, after rebooting S33, I realized one of the upload channels is gone. With WOW I had...
View ArticleDslreports.com blocked by astound?
This just started yesterday. I’ve been checking the forums here daily hoping someone could provide help with one of my other astound issues in the other threads here. But yesterday astound started...
View Articleinterent not working right
hi im in desplaines il and tranfered from wowway to astound and i have a netgear cm500 and on 192.168.100.1 modem stadus page i see this Frequency start Value This field below allows you to modify the...
View ArticleHow do I get my new email address?
I got the email to create a new account at Astound. But in my account I can only view billing but there is no option on creating an Astound email.
View Articleformer WOW customer on SB8200 Phase 2 lost an upload channel?
I rebooted my SB8200 this morning and noticed that I have lost an upload channel. I was bonding 32 down & 4 up and today I am bonding 32 down and 3 up?? Ps. I did not change any hardware and did...
View Article[Need Info] Satisfaction
In Chicago area, are people happy with Astound? Currently have Uverse-pretty bad
View ArticleWOW! To Astound IPTV update
So,.. astound finally did come out and replace both iptv boxes with new ones. One ended up working and still works, th4 other only worked for 24 hrs. Called astound again, another tech came out.. he...
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