[Other] Where is "https:" for speed tests? + Email not working
One picture is worth a thousand words... Maybe, run these tests once a year and was a bit taken aback to find an internet provider, that has not updated to https. Second: Why is a 35 character password...
View ArticleCNBC missing, Naperville (former WOW)
CNBC channel 49 came up missing a couple weeks ago and has not returned. I've scanned the un-encrypted QUAM channels again without locating it. Q: was CNBC removed from service (former WOW Naperville...
View ArticleNew TV boxes?
Anyone know what new TV boxes they are issuing in the Lehigh Valley market? My in laws are getting set up with a temporary apartment, whatever’s the cheapest. They have to do a transfer to preserve...
View Article[Connectivity] Not getting an IP with new router
I have Astound Business (formerly Wow Business) here in Chicagoland and my personal router just up and died. I bought a new one, powered off the cable modem (Arris S33), hooked things up and powered...
View ArticleAmazon Fire Stick suggestions?
I learned today that there is an Astound TV app in the Amazon app store. I'm a long time RCN customer in the Philadelphia area, and I figured now that the company is Astound, that the app may work. I...
View ArticleSupport for cable cards in the Lehigh Valley?
Does anyone remember the tech in the LV who knew cable cards, or have a contact there. Been trying for days to get someone there to fix a cable card in a TiVo which is working but not authorizing...
View Articlechannels 100,154 and 582 in nyc
these channels showed up on my guide with little red triangles in the upper left hand corner of the channel guide listing...normally I take the checkmark out of channels for those I dont want to show...
View ArticleInternet down in Streamwood Illinois
At around 4:20 PM my cable modem lost network connectivity in Streamwood Illinois. Anybody else?
View ArticleEvansville area internet
Anyone else having issues of dropping internet? last 2 nights internet would drop out several times in a couple hours.
View ArticlePersistent connection problems in the Bremerton Washington area
For the past month our internet connection has degraded to the point it's not usable for telework, gaming or streaming. The modem has constant uncorrectables and I've been averaging 6% packet loss to...
View Article[CATV] Cisco QAM HD-DVR box former WOW customer one weak channel
Guys, This one is weird. I have 2 QAM devices (well....my SB8200 is QAM as well) on Astound a Cisco HD-DVR and my old Premiere Elite 4 tuner CABLECARD with lifetime service (called "all in" these...
View ArticleAdding a cable modem
When adding a new cable modem for internet. Do you have to call in to customer service or does Astound have a self service portal for adding one ?
View ArticleAmazon Fire Stick suggestions?
I learned today that there is an Astound TV app in the Amazon app store. I'm a long time RCN customer in the Philadelphia area, and I figured now that the company is Astound, that the app may work. I...
View Articleupload speeds
There is a talk that Astound might be available in my area soon. Looking at their website, I cant seem to find any info on available upload speeds for their respective services. Does anyone have that...
View ArticleSharepoint/OneDrive/Office365 in DC Area
Is there an RCN/Astound-related outage for Microsoft services? I can't log in to any Microsoft properties from my corporate account. Internet otherwise fine; personal Microsoft services are fine. My...
View Article[BOSTON] Youtube throttling?
The past 2 days youtube appears to be throttled. Other streaming services have no trouble with 1080p but youtube, is only getting standard def. Tried everything as far as power cycling and a reboot, as...
View ArticlePaying for Cable TV Doesn't Get Me Streaming Channels
Come on Astound, why do I pay you for cable TV but I can't stream many cable/broadcast networks? I can stream Nat Geo but not Nat Geo Wild even though both are part of my cable package. Can't stream...
View ArticleWe?ve increased your download speeds to 250 Mbps
Got an e-mail from Astound saying "We’ve increased your download speeds to 250 Mbps!". I'm on a 100Mbps plan with 400GB (that's the fastest tier I can get in my area). In my opinion, raising the speed...
View ArticleIPv6.
Once upon a time, the company that was Wave Broadband had plans for IPv6, they had a 'short term' option of a 6to4 setup, and were supposedly actively working on things. That was several years before...
View ArticleSharepoint/OneDrive/Office365 in DC Area
Is there an RCN/Astound-related outage for Microsoft services? I can't log in to any Microsoft properties from my corporate account. Internet otherwise fine; personal Microsoft services are fine. My...
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