[TiVo] RCN TiVo Winter Update.. Details..
Good Morning Everyone, I know I've been absent on here for sometime, things have been crazy with regards to some projects and future plans with regards to our Video Platform. I did want to take the...
View Article[Speed] Very low speeds in Boston on new 110 Mbps tier.
Recently I signed up for the 110Mbps tier. I am an internet only customer taking over an apartment from a previous tenant who had both. I am curious if since I am an early adopter if the network in my...
View ArticleThe technician ruined my outlet
So, a technician came to my home to install the RCN equipment. He went upstairs a few times to hook up the boxes in my bedroom and our roommates bedroom as well. He came back down, flipped a few...
View Article[Connectivity] Unable to connect in Lincoln Park, Chicago
Hello all, I've been a satisfied customer of RCN for over three years now. The internet service used to work great, and it would be months between me noticing it going down. But for the past two months...
View Article[Need Info] RCN Backup
The new RCN Backup service looks interesting, but they say nothing about security. That is, are the files encrypted on their servers? Has anyone tried it yet? http://www.rcn.com/j/rcncloud
View Article[Equipment] Drop Cable to House connection
I had been having some problems with noise interference on the phone lines. RCN put a plastic box on the side of the house to protect the connection from moisture intrusion and it seems to have made...
View Article[Other] FREE Preview of GMA Piony TV
GMA Pinoy TV has become available to all RCN cable customers now through November 30, 2013 to provide the latest information on Super Typhoon #Haiyan in the Philippines. Tune into Channel 536 in...
View ArticleI have a static IP -- but I need to pay $20 for ports 25 and 80?
I had my service since June or July, and I have 25Mbps Cable,Internet,Phone package. I am requiring ports 25 to be open so that I can test things out with Exchange and mail servers (the only thing I...
View Article[Connectivity] DNS refresh with RCN takes forever!
I haven't had this problem in years (with other internet providers), but recently moved to a new building where RCN is required. I changed the DNS settings for a website I manage. Everywhere (and I do...
View Article[Speed] [Boston, MA] Slow Evening Speeds
Hey there. I noticed some postings on the forums here that have a pretty similar or perhaps the same problem as me. I'm on a 25/2 plan but I usually get half the download late in the afternoon or early...
View Articleslow speeds at night in boston (back bay / south end)
Hello, I am on the 50mbps tier and in the mornings & during the day, I get ~50-55mbps. However, starting at about 5PM, my speeds begin to suffer and max out at 5-8mbps. I called RCN about it, and...
View ArticleOutrageous Pricing
So, I am currently with another cable company who digitized their cable signal. Now my TiVo has not worked for two weeks so I decide to contact RCN about a package deal as they are my only other...
View ArticleSupport for FoxNow and other viewing options.
I'm curious why RCN isn't a listed provider for FOX-TV's new FoxNow website/app viewing system. Without it trying to catch up on some shows is nearly impossible (X-factor allows you to watch without...
View Article[Connectivity] Internet Out in East Lakeview, Chicago
My internet was not working this morning, along with select cable channels. I called the 800 support line and they were able to get limited service restored. I also made an appointment for a tech to...
View Article[Speed] Unusual issues with packet loss
So I've been happy since I joined RCN about a year ago until very recently. I now have this unusual issue where I get random packet loss. Everything at home has remained unchanged (I am not losing...
View Article[CATV] Channels going in and out Queens Ny
For the past 2-3 weeks i been having issues with channel 632 that seems to get worst as the evening progresses, it will start with artifacts and get progressively worst until the tuner can no longer...
View Article[Speed] [NYC] Very slow internet speeds with new modem
Hi there, I received notice that my old (~6 year old) modem was no longer supported and that I would be sent a new modem for self install. I'm fairly savvy, so I figured no problem. I receive the...
View Article[Other] Interesting service call after internet outage.
Our internet was out this morning, called the service number and got a recording that there was a problem in our area. Waiting a couple hours and called back, this time i got to talk to someone who...
View Article[TiVo] Error C133, 'Problem with the Service'
This is my second such error in one week.. Any ideas the cause?
View Article[Other] [DC] New HD channels, plus a significant bill increase
Just a heads up: I looked at my November RCN statement online, and my bill is going up approximately $11/month. I'm not at all happy about this, but there was mention of ten new HD channels being...
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