Slow Speeds due to Channels not Binding for SB 6120
I have the 155 mbit internet plan and I noticed starting a couple months ago, that my max speed dropped to around 35mbit. I ran a speed test with a computer connected directly to the cable modem and...
View ArticleNew York- News and information premiere package issue
I just switched from Time Warner cable to RCN. The installation was OK. Tech had to come back to get a new cablecard because the only one he had on him was defective. All seemed to be working fine...
View ArticleRCN: Why do you keep having to roll trucks and upgrade modems??
I upgraded from 50 to 155 in June '15. Roll truck because I need a new modem. They gave me an Arris CM820. I just called now to upgrade from 155 to 330, and you're telling me I need another new modem?...
View ArticleMajor connection problems today
So all day today my internet has been running at effectively dialup speeds. 330 connection, which I must admit I have never gotten since I got the install a little over a month ago but speeds were...
View ArticleRCN Chicago cable modem errors
About a month ago I purchased a Netgear CM-600 and also upgraded my RCN internet to 155/15 mbps. For the first few weeks the connectivity was great and no modem errors, but just last week I noticed I...
View Article[Equipment] Arris SB6183 stuck to 8 downstream channels (Philadelphia)
I used to get 16 downstream bonding channels (DBC) and 2 upstream bonding channels (UBC) from my Arris SB6183 modem but for the past 3 days now i am getting only 8 DBC and 2 UBC. I even reboot and...
View ArticleTivo and Youtube Playback
Does anyone actually have any luck with this? It stutter and carriers on non stop for me, has been like that since shortly after I moved into my house. No YouTube updates have fixed it so I'm convinced...
View Article[Equipment] Buying a Modem for 330Mbps Service
Greetings! Searched a bit and could not find any recent info. I'm being upgraded to 330Mbps service in Lehigh Valley. I'm told I need a newer compatible cable modem. Service appointment to swap modems...
View ArticleRCN Gigabit modem password for Ubee UBC1302-BA00
I just has my modem upgraded this morning for Gigabit service here in Chicago. The new modem they provided (and require) is an Ubee UBC1302-BA00...
View Article[Equipment] RCN 3 in 1 cable modem Bridge Mode
So RCN upgraded me to their 155 Mbps service a few days ago and swapped out my modem for a new Arris 3 in 1, saying my older Arris won't support that speed. Unfortunately they still had to leave my old...
View Article[Speed] Rcn chicago Gig
Am a new subscriber to rcn and i ordered the 1 gig, are the speed promised, what are the ping do you get with 1 gig. Also is there portfowarding and dmz.
View ArticleDoes RCN plan to go to full fiber optics like Altice/Cablevision
Now that Altice/Cablevision has said they want to upgrade to full fiber optics, does RCN have any plans to migrate to full fiber after the acquisition is complete? With new capital and management, and...
View ArticleRcn upload speed
Why does 1 gig has such slow upload speeds, if they put it to 50-100 upload speed that would be a good deal.
View ArticleNHL games on CSN now streaming on NBC Sports app
I just noticed that Capitals games that air on CSN and CSN+ are now available in the DC area on the NBC Sports app. Presumably Blackhawks and Flyers games are available in the Chicago and Philly...
View ArticleRCN Channel copy protection?
More specifically in the lehigh valley area. Looking at picking up an HDHomerun Prime... but I seem to be coming across some conflicting information on what channels are market Copy Freely vs have copy...
View Article[DVR] Did RCN discontinued T6 Tivo?
It's not in their TV equipment any more, only a 4 tuner.
View Article[Connectivity] New customer - modem won't connect
Hi everyone, new RCN customer here in Chicago. I had my service turned on yesterday, but my modem wouldn't fully activate. The tech talked to two people on the phone at RCN tech support and they said...
View Article[Connectivity] RCN and IPv6?
Has anyone heard anything about IPv6 support from RCN? I asked them on the phone earlier today (SixXS would be proud), but the customer service agent I spoke with had absolutely no clue what I was...
View ArticleMunicipal Construction Surcharge 99¢
Re: Chicago Market Was on the 110 mbps package. Was upgraded to the 155 package by switching account ownership. There's a new charge on the new bill of Municipal Construction Surcharge of $0.99. We've...
View ArticleRandom (very fast) connection dropouts.
As the title says my connection seems to be randomly dropping out. My modem (SB6183) event log doesn't show any issues... and my router (ER-X) is stable. RCN call last night said they saw no issues....
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