[Connectivity] RCN: Updated Router lost my static IP
I have a static IP from RCN (216.164.xx.xx). I upgraded my wireless router and now the cable modem provides a different IP (I assusme it is from the dynamic pool) The cable modem is an Arris TM822 The...
View Article[Connectivity] Packet loss - seems better now
Lately I've been having packet loss issues that I can't really seem to isolate. My modem's signals are awesome and my speeds are great but every few minutes I get disconnected for about 2-3 seconds...
View ArticleMicro Disconnects Packet loss, Queens NY
I get pretty consistent ping time outs, and major packet loss generally when playing games. Lately games have become unplayable, constant drops. This has been the norm for the past 3 months. I had a...
View ArticleSlow speed after snowstorm replacement RCN modem cant even conne
Hey all- Have 50Mbps service. Noticed Wed mornign after this storm my internets was getting 2bps download from speedtest.net and fast.com. Rebooted, unplugged etc... same results. Chatted with tech....
View ArticleDVR seems to be recording all programs about a minute late
Basically what the title says, every program I record seems to miss the first few moments (for example The Daily Show started mid-sentence rather that the opening title, music, and "welcome to the...
View Article[Need Info] Does RCN Gigabit provide Docsis 3.1 Improvements?
My understanding is RCN Gigabit uses 3.1 tech, but haven't seen any confirmations if that means features like active queue management are enabled and if that actually translates into real world...
View Articleinternet out upper east side manhattan
I am on 80th street on the east side and my internet is not working at all.....
View Article[Equipment] Modem recommendation for 150mbps speed
Dear Sirs, I am looking for a cable modem. I transferred out from TWC and just got RCN service today for 150mbps speed. I am surprised that my SB6141 is not compatible to RCN. I consulted the...
View Article[Equipment] BYOM for 330
I just upgraded to 330 and found out my SB6141 doesn't work because of the number of channels. I was looking at the SB6183 over the 6190 because I heard the 6190 had some latency issues or something...
View Article[E-Mail] spam
Has anyone noticed higher than usual spam emails in the last week? I tried enabling the spam filter in RCN webmail but the settings (low, medium, high) don't show. I emailed tech support about it a few...
View Article[Connectivity] How long to wait for a node split
I've had prime time (7-11pm) issues with RCN for the duration of my service, about 8 months now. After multiple tech visits, I was finally able to get in contact with a line technician who confirmed...
View ArticleUse RCN as SMTP Smart Host?
Can I use RCN SMTP server to send outbound emails from my Exchange server? Right now, I use SendGrid free, but they are starting to limit free accounts and I would rather use RCN. If so, how do I set...
View Article[Connectivity] RCN BYOM won't connect
I signed up for 155mbps with RCN in downtown brooklyn. I have a SB6183 modem. I've had 2 service calls and RCN was unable to get me connected with my modem. They downgraded me to 50mbps and rented a...
View Article[Equipment] Wary of my new (refurb) CM500
Apologies in advance for the long post. A little backstory: I recently switched from Time Warner Cable (now Spectrum) and my ARRIS SB6141. Was getting 200mb speeds on TWC, on a 200/20 plan. Price went...
View ArticleChicago outage since around 5pmCDT
Customer service said that they were working on the problem, but had no ETA for resolution.
View Article[Equipment] BYOM for gigabit?
Has anyone had any success using their own modem for RCN's gigabit service? The service just came to Boston and I'd like to use my own DOCSIS 3.1 modem like the SB8200.
View Article[Equipment] Buying a Modem for 330Mbps Service
Greetings! Searched a bit and could not find any recent info. I'm being upgraded to 330Mbps service in Lehigh Valley. I'm told I need a newer compatible cable modem. Service appointment to swap modems...
View Article[Connectivity] ARRIS SB6190: Issues?
I used to use a Surfboard 6120 modem, but it stopped working last year when RCN did some kind of upgrade, I think because it didn't have enough downstream channels. I used an RCN rented modem for...
View Article[Connectivity] Arris DG2470A Blocking Ports?
So RCN upgraded me to the 155/20 service and had to replace my older modem for the Arris DG2470A. Prior to its installation I enjoyed remote access to some home servers via nonstandard ports that...
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