[Speed] Manhattan - UWS - Speed & connectivity issues
Have the Gig service, for about 4 years now from RCN. During those 4 years, I've only had a handful of small issues. However, the past two weeks I've had very slow speeds and some connectivity/latency...
View Article6 tech visits , 0 fixes later, terrible service.
ISSUE: Downstream channel icon on modem randomly starts blinking and internet goes completely off, I have to manually reboot to fix this. Happens multiple times a day. What I tried New Coax New...
View ArticlePixelation and Sound Dropouts
For the past four or five days, I have had substantial pixelation of the picture and accompanying sound dropouts on two separate TVs with different boxes in Somerville, MA. It does not seem confined to...
View ArticleWho do you think will purchase RCN?
Private equity firm TPG is reportedly looking to sell off Astound – its U.S. cable operator group that includes Wave Broadband, RCN and Grande Communications – for more than $8 billion. According to...
View ArticleTivo Stream
Tivo has been heavily promoting their Stream dongle for about a month. I wonder if RCN is going to offer it as an alternative to Cable TV?
View Article[Equipment] RCN Troubleshooting Arris SB2800
I've been having some issues with my RCN Internet. Multiple phone calls and tech visits and no solution. Hoping someone here has come across this issue. Using a Arris SB2800 modem and when I look at...
View ArticleDMCA Notifications Tied to Wrong Account
I've recently started to receive DMCA abuse notifications for content I have no knowledge of. I've taken the appropriate steps-- changed wifi password, scoured every connected device, and even...
View Article[Speed] [Boston] Internet service degradation
Hi RCN, I'm a 4-year internet-only customer. I'm mostly very happy with the product, but recently I've been seeing service degradation, both during the day and in the evenings. My main frustration is...
View ArticleCan't get RCN email forwarding to work
I'm trying to help a relative with a long-overdue migration of their RCN (actually Starpower) email account to Gmail, and I'm getting stuck with the final step, configuring the RCN account to...
View Articlearris s33
will the arris s33 work with RCN? Can it work with RCN? my router/modem is getting old . also would like to try out their highest speeds but i always buy my own router/modem. the arris s33 looks like a...
View ArticleInternet keeps going down once or twice a week.
Hey all. I recently returned to RCN as my promotional pricing with Spectrum was up. In years past, the service has been rock solid to my apartment. However this recent return has been pretty bad. I am...
View ArticleNew 1 Gb Service Question
Hello, I recently upgraded to RCN 1Gb service in the Lehigh Valley and purchased the newer Arris S33 modem. They provisioned it and when I connect my fairly new Windows 10 laptop directly via ethernet...
View ArticleUnreliable RCN internet service for the last 2 months
I apologize if this comes across as a rant, but I genuinely need help here, and don't know what to do. I live just west of Boston, and I have RCN's 1000/20 service. It used to be fine. Perfect. No...
View ArticleTivo Stream
Tivo has been heavily promoting their Stream dongle for about a month. I wonder if RCN is going to offer it as an alternative to Cable TV?
View Article[Speed] unreliable & crawling speed that similar to dial-up fluctuating
Their internet service is becoming unreliable and speed throttling is another concern. The fluctuating of the speed is driving me crazy, these past months, The problem is never ending just streaming...
View Article[CATV] Digital Noise and what can be done about it?
The issue I'm having is digital noise on TNT. i noticed this last year during Snowpiercer S1 (to the point I just bought the season from another provider) and The Alienist S2. Now watching Snowpiercer...
View Article[TiVo] Is RCN rolling out Restart/Catchup feature to non-IPTV TiVos?
Just this afternoon I noticed that the guide on my TiVo (Arris MG2/DCX900) is displaying the little icons next to shows that indicate the ability to watch them on demand, even if the show wasn't...
View ArticleTivo "Skip" Mode Not Working
I have a Tivo I purchased and use with a cable card. Skip mode only works on the broadcast networks, and TNT/TBS. It used to work on most cable channels, but in the last year has stopped working except...
View Article[TiVo] Connecting second TV without ethernet/MoCA
My friends have RCN cable service in Chicago area. They are not very tech savvy so they asked me to help them out. I personally don't have much experience with RCN or cable in general, so I hope you...
View Article[Need Info] Apple TV ViceTV App
Good afternoon...I’m trying to get the vicetv app functional on my Apple TV. When I go to activate my rcn account on a web browser it launches into rcn login and it keeps refusing to accept it. I know...
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